- Actor: Operations support specialist, business analyst
- Context: Resolving issues with incorrect or missing transactions, collecting operational analytics
- Goal: Collect information necessary for finding root cause of operational issues
Kafka Magic tool allows to improve operational efficiency of an enterprise.
In a case of operational incident Kafka Magic helps restore a normal operation as quickly as possible and minimize impact on the business. It also can provide a way to quickly devise a workaround as a quick first-line fix.
When multiple occurrences of related incidents happen, the script automation implemented by Kafka Magic allows quick application of a script to a range of incidents.